Product Manager, Enterprise

Who we are

At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.

With a remarkable $77 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.

We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

About the Role

The Product Development Team at Twelve Labs is responsible for productizing large-scale multimodal neural networks in the form of intuitive and compelling APIs for video search and generative tasks.

As Product Manager - Core Platform & Enterprise at Twelve Labs, you will have the unique opportunity and responsibility to both define product vision and drive results. You will focus on designing and building our core platform which unifies Playground, Dashboard and User Management and Data Governance that enterprises rely on and to bring them best in class, cohesive experiences.

This opportunity will suit anyone with deep expertise in software development in B2B, with experiences building platform products that serves large enterprise audience with highest industry standard of reliability, security and compliance. This role requires deep empathy on customer needs and wants, and a high-level system thinking approach balanced with detail-oriented execution. It is also a highly self-directed and creative role, so you should be someone who thrives in an unstructured, rapidly expanding and evolving environment.
In this role, you will
  • Drive Platform product definition, strategy, and execution to meet the needs of Enterprise audience.
  • Deeply think about building systems and foundations to support various product lines to deliver a cohesive experience.
  • Understand and strive for highest standard of security, privacy, and data governance required by Enterprises, working closely with Enterprise Sales, Security and Engineers to deliver product success.
  • Articulate the business value of complex systems from Twelve Labs’s underlying technology stack, APIs, and architectural components a broad audience, from C-suite executives to software engineers.
  • Make data-driven decision and measure the success of their efforts and to make a business case for further investments in the platform.
  • You may be a good fit if you have
  • 5+ years of technical product management experience in leading B2B companies, in which 3+ years experience building platform product for enterprise or developers.
  • Ability to analyze user data on both quantitative and qualitative basis to derive insights.
  • Strong track record of delivering B2B products and services with cross-functional teams such as engineering, design, sales, marketing, and/or partnerships.
  • Adept at analyzing and interpreting data to inform strategic decisions.
  • Highly effective communication with the ability to facilitate collaboration amongst our engineering, client stakeholders, and leadership teams.
  • Nice to have, but not mandatory
  • 7+ years of technical product management or software engineer experience
  • 2+ year of managing AI/ML product is a strong plus
  • A graduate degree in a technical or engineering field
  • Experience working with data platforms, ML stack, and common ML deployment patterns
  • Extremely excited about multimodal neural networks and have a strong desire to become an expert on productizing large visual language models
  • Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.

    We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.


    Benefits and Perks

    🤝 An open and inclusive culture and work environment.
    🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
    🦷 Full health, dental, and vision benefits
    ✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
    🏙 Remote-flexible, offices in San Francisco and Seoul and coworking stipend
    🛂 VISA support (such as H1B and OPT transfer for US employees)
    Apply for this job
    logo Twelve Labs Product Manager Full-time Hybrid 📍 San Francisco, United States Apply Now
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