Director of Corporate IT

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 

📐 About This Role

As the Director of Corporate IT at Writer, you will play a pivotal role in shaping the policies, procedures, and culture that support our rapid growth and our lightning-fast pace of innovation. While you won’t be stepping into a crisis, you will have the opportunity to identify and implement fundamental improvements that will help us scale from a company of 300 to several thousand employees globally.

This role reports to the Head of Infrastructure.

🦸‍♀️ Your Responsibilities

• Budget and Staff Management: Oversee the IT budget and manage a growing team, ensuring resources are allocated efficiently and effectively.
• Hiring and Development: Recruit, train, and mentor new IT staff to build a high-performing and inclusive team.
• Vendor Management: Manage third-party vendors, including their approval and compliance, to ensure they meet our standards and contribute to our success.
• Project Leadership: Lead and manage IT projects and initiatives, ensuring they align with our strategic goals and are delivered on time and within budget.
• System Performance and Security: Monitor and enhance the performance, security, and compliance of our IT systems and services.
• Effective Communication: Maintain clear and consistent communication with senior management, stakeholders, and users to ensure alignment and transparency.
• IT Support and Solutions: Provide guidance, support, and innovative solutions for all IT needs and issues.
• Trends and Innovations: Stay ahead of industry trends and innovations, implementing best practices that improve Writer’s operations and foster a positive IT culture.
• Technology Oversight: Manage and oversee IT systems, hardware (e.g., MacBooks, iPhones, Android devices), and software, including Google Workspace, Chrome Enterprise Premium, Rippling MDM, and SentinelOne security tools.

⭐️ Is This You?

• Experience: 10+ years in IT, with expertise in hardware, software, networks, databases, security, cloud computing, and other relevant domains.
• Leadership: 5+ years of experience leading, coaching, and building high-performing teams.
• Enterprise Tools: Hands-on experience with enterprise-level tools such as Google Workspace, Chrome Enterprise Premium, Rippling MDM, and SentinelOne.
• Vendor Contracts: Proven ability to negotiate and manage vendor contracts, achieving significant cost savings on annual software and hardware expenditures.
• Security Protocols: Experience in developing and implementing security protocols to enhance compliance audit scores.
• Budget Management: Demonstrated experience managing IT budgets of at least $1M annually.
• Education: A degree in information systems, computer science, engineering, or equivalent experience.
• Skills: Excellent communication, leadership, and teamwork skills, with the ability to influence, negotiate, and collaborate across different departments.
• Mindset: A strategic thinker with a customer-oriented approach and a passion for continuous learning and innovation.

Track Record: A proven history of delivering successful IT projects and outcomes, along with a clear vision and strategy for IT.

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (12 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work-life stipends for:
  • Home office setup, cell phone, internet
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
• Company-wide off-sites and team off-sites
• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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