Presales & Solution Consultant- Gurgaon

Headquartered in San Mateo, Yellow.ai is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises, including Sony, Domino's, Hyundai, Sephora, Waste Connections, Ferrellgas, and Randstad, trust our generative AI-powered, no-code Dynamic Automation Platform (DAP).

DAP’s proprietary multi-LLM AI engine, DynamicNLP™, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages. We're passionate about delivering conversational experiences via our Dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement. We were recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms and have raised more than $102M from blue-chip investors with offices across six countries.

Yellow.ai  is looking for a PreSales & Solution Consultant to own the Solutioning for Cognitive Engagement Cloud. An ideal candidate for this role will be customer-centric and should have an experience of 2 to 6 years in the SAAS Pre Sales role .
Typically your work week looks like:
  • A unique opportunity to work in a POD structure consisting of Presales, product, and leadership to build out the complete product vision in sync with the market needs.
  • Understand the Yellow.ai Cognitive Engagement Cloud, its offerings/capabilities and the Problems that these offerings can solve for Enterprises in Each Industry and Each function.
  • Attend meetings with Sales team members during which you will be required to understand customer pain points, Customer requirements, Business goals and suggest the most appropriate solution for the customer. 
  • Prepare collateral content/presentations for techno-functional requirements and present to prospective customers.
  • Understand the various backend & frontend systems that can be integrated with YM’s Cognitive engagement cloud. 
  • Work with the Sales team to help them understand the features of the Product and also to help them achieve the annual revenue targets.
  • Maintain and expand client relationships along with account management
  • An ideal candidate should have:
  • A 2-6 years of experience in a technical pre sales/ solutioning environment 
  • The candidate will have an added advantage if they satisfy one or more of the below conditions for B2B Business.
  • Has the ability to solve complex business problems and concepts and make disciplined decisions based on the available information.
  • Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance.
  • Has knowledge about Enterprise ArchitectureHas high levels of Diligence/Ownership.
  • Our Company's Values

    Execute with Clarity & Focus - Pursue objectives with precision and unwavering focus.
    Create Customer Success - Create a customer-centric culture that prioritises experience and satisfaction.
    Move the Needle Everyday - Drive continuous improvement and make tangible progress each day.
    Demonstrate Grit - Exhibit resilience, determination and tenacity in overcoming challenges.
    Do More with Less - Maximize productivity and outcome while operating within resource constraints
    One Yellow.AI Team - Foster a culture of unity and collaboration across the workforce of Yellow.AI.


    Read more about us here.

    yellow.ai provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, colour, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, or marital status in accordance with applicable federal, state and local laws. 
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