Software Development Engineer-2

Headquartered in San Mateo, is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises, including Sony, Domino's, Hyundai, Sephora, Waste Connections, Ferrellgas, and Randstad, trust our generative AI-powered, no-code Dynamic Automation Platform (DAP).

DAP’s proprietary multi-LLM AI engine, DynamicNLP™, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages. We're passionate about delivering conversational experiences via our Dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement. We were recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms and have raised more than $102M from blue-chip investors with offices across six countries.

We are looking for a backend engineer for Engagement team who will embark on an exciting journey with us
to grow our AI-powered CX automation business . This role demands building
modular, testable, and reusable backend modules, contributes in all phases of the
feature release cycle and contributes ideas on using latest technologies.

  • Minimum 4+ Years of experience in software products.
  • Design and architect technical solutions for the business problems of a large scale.
  • Hands on experience in one or more programming language Java/Python/NodeJS/GoLang
  • Very good understanding of Data Structure & Algorithm
  • Good experience of working with databases like MongoDB/ElasticSearch/MySQL
  • Good understanding of ML & NLP
  • Write maintainable/scalable/efficient code.
  • Work in a cross-functional team, collaborating with peers during the entire SDLC.
  • Follow coding standards, unit-testing, code reviews etc.
  • Follow release cycles and commitment to deadlines.
  • Our Company's Values

    Execute with Clarity & Focus - Pursue objectives with precision and unwavering focus.
    Create Customer Success - Create a customer-centric culture that prioritises experience and satisfaction.
    Move the Needle Everyday - Drive continuous improvement and make tangible progress each day.
    Demonstrate Grit - Exhibit resilience, determination and tenacity in overcoming challenges.
    Do More with Less - Maximize productivity and outcome while operating within resource constraints
    One Yellow.AI Team - Foster a culture of unity and collaboration across the workforce of Yellow.AI.

    Read more about us here. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, colour, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, or marital status in accordance with applicable federal, state and local laws. 
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