Head of Sales Engineering

Ambient AI is a computer vision intelligence company transforming security operations for large enterprises by preventing security incidents before they happen. Ambient AI has a globally deployed footprint with several F500 companies. The Ambient AI platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to monitor physical security and detect real-time threats. Ambient AI does this while decreasing false alarms by over 95%, allowing security teams to focus on legitimate threats and rapid response. The future of enterprise physical security is data-driven, intelligent, and proactive.  With Ambient AI companies can do more with less while also improving their security posture.

We were founded in 2017 by Shikhar Shrestha and Vikesh Khanna. They are experts in artificial intelligence from Stanford University, who previously built iconic products at Apple, Google, Microsoft, and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), SV Angel, YCombinator, and investment angels like Jyoti Bansal, Mark Leslie, and Elad Gil.

Named on the YC Top Companies List 2021, 2022, 2023, and the Forbes Cloud 100 Rising Stars 2020, we are turning the impossible into the inevitable. We are always looking for passionate people who enjoy solving the toughest problems with cutting-edge AI/ML.

Position Overview

Reporting to the SVP of Global Sales, Jeff Huisman, we are seeking a dynamic and experienced Head of Solutions Engineering. This role is pivotal in driving our pre-sales technical strategy and leading a team of high-performing sales engineers. The ideal candidate will have a strong technical background, exceptional leadership skills, and a passion for enabling customer success through innovative technology solutions.

The impact you’ll make:

• Leadership & Team Management: Lead and mentor a team of sales engineers, fostering a collaborative and high-performance culture
• Strategic Planning: Develop and execute the sales engineering strategy to support business goals and drive revenue growth
• Customer Engagement: Collaborate with the sales team to identify and qualify prospective customers, understand their technical requirements, and demonstrate how our products meet their needs
• Product Demonstrations: Oversee the creation and delivery of engaging product demonstrations and presentations to both technical and non-technical audiences, effectively communicating the features, benefits, and value proposition of our products
• Cross-functional Collaboration: Work closely with the Product Marketing, Product Management, Customer Success, and Engineering teams to influence the product roadmap and represent the customer
• Technical Expertise: Provide technical expertise, answer technical inquiries, and offer customer recommendations, acting as a trusted advisor
• Business Value Assessments: Execute Business Value Assessments / ROI calculations to anchor business value across stakeholders
• Relationship Building: Build strong relationships with customers and internal teams, ensuring customer satisfaction and long-term success

The amazing skills you'll bring to Ambient.AI:

• Experience: 8+ years of experience in sales engineering, with at least 3 years in a leadership role, preferably in enterprise technology and SaaS
• Technical Skills: Strong technical background with experience in AI, computer vision, and cloud technologies. Understanding of L2 switching (VLANs, L2 vs. L3, network isolation) and basic Linux networking skills
• Communication: Excellent written and verbal communication, listening, and presentation skills
• Customer-focused: A customer-first attitude with the ability to understand and address customer needs
• Leadership: Proven ability to build, lead, mentor, and inspire a team
• Collaboration: Strong ability to work cross-functionally and influence various teams within the organization

Why join us:

• We are creating an entirely new category within a 120+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible 
• We have an impressive customer roster of F500 companies, including Adobe, VMware, and SentinelOne
• Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company 
• Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)
• We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles depending on customer demand)
• The latest tech and awesome swag will be delivered to your door
• Enjoy a full range of opportunities to connect with your awesome co-workers
• We love to hike, are foodies, and love music! Check out our most recent Ambient Spotify Playlist

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We take a market-based approach to pay here at Ambient.ai, and pay may vary depending on multiple factors. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, level, market conditions, and internal parity. 

Base salary is just one component of our total rewards package. As a fast-growing start-up, our regular employees are also granted stock options and an opportunity to succeed when Ambient.ai succeeds.  As a young start-up with product market fit, our stock upside is a substantial part of our total rewards strategy. 

The pay scale below represents the starting base salary range we expect to pay for this position and is subject to change*: 

SF Bay Area:  $180,000 - $210,000

*From time to time, we may decide to make an offer to a candidate that is either leveled below or above this role based on skills, experience, and interview performance.  

Ambient.ai is proud to be an Equal Opportunity Employer.  Ambient does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.