Executive Assistant to the CEO

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

Role Overview:

We are seeking a highly organised and proactive Executive Assistant to support our CEO and Founder, Barney. This is a unique opportunity to join a high-growth startup, making a meaningful impact by ensuring the CEO can focus on driving Cleo’s vision and strategic priorities.

As the Executive Assistant to the CEO at Cleo, you'll play a pivotal role in maximising the CEO’s efficiency and impact. 

This role extends beyond the usual EA duties, offering you the chance to manage projects, optimise workflows, and contribute to the overall success and growth of Cleo. Your work will directly enable the CEO to focus on high-priority activities, and you'll gain exposure to high-level decision-making and strategic operations in a dynamic startup environment.

Key Responsibilities:

• Schedule Management and Coordination: Proactively manage the CEO's complex schedule with an understanding of key business priorities. Coordinate and prioritise meetings, travel, and events, anticipating changes and resolving conflicts to ensure seamless operations. You also may be required to support other Execs on the team with diary management and travel arrangements. 
• Project Management and Task Coordination: Assist in managing projects on a rolling basis, gathering necessary information, preparing materials, and ensuring that the CEO is well-equipped to make timely, impactful decisions. Monitor ongoing projects and tasks to keep the CEO informed and focused on what matters most.
• Meeting Preparation and Follow-up: Organise and prepare for meetings by gathering relevant information, preparing briefing documents, and ensuring all necessary stakeholders are prepared. 
• Travel and Environment Management: Oversee all aspects of the CEO's travel arrangements, optimising travel schedules, accommodation, and logistics to create a productive environment, even while on the move. Address unforeseen issues promptly and ensure the CEO's time is maximised effectively.
• Communication and Liaison: Act as a key point of contact for the CEO, managing communications and ensuring timely responses. Facilitate effective communication across various departments and with external partners, ensuring smooth coordination and follow-up on important matters.
• Process Improvement: Continuously identify opportunities for process and workflow improvements, implementing changes that enhance the CEO’s efficiency and reduce administrative burdens.
• Professionalism and Discretion: Maintain a high level of professionalism and discretion, handling sensitive and confidential information appropriately. Uphold Cleo’s values and represent the CEO and the company with the highest standard of conduct.

Requirements:

• Experience: Minimum of 5+ years of experience in an Executive Assistant or similar role, preferably in a fast-paced startup environment or supporting senior executives.
• Preferred Experience: Experience in project management or process improvement, experience in a startup environment, and prior experience supporting executives.
• Skills: 
• Exceptional organisational skills, with the ability to manage multiple priorities simultaneously. Strong problem-solving abilities, attention to detail, and a proactive approach to managing tasks.
• Communication:
  Excellent written and verbal communication skills, with the ability to build relationships and communicate effectively with a wide range of stakeholders.
• Flexibility:
  High level of autonomy and flexibility, with the ability to adapt in a dynamic, fast-changing environment.

Who We're Looking For:

• A proactive, self-motivated individual with a passion for Cleo's mission
• Someone with a strong sense of ownership and the drive to deliver results
• A professional who values communication, collaboration, and continuous improvement
• A resourceful problem-solver who thrives in a fast-paced environment and embraces challenges
• A person with high integrity, professionalism, and discretion in handling sensitive information

If you're ready to make a meaningful impact at a fast-growing company and help drive our mission forward, we'd love to hear from you!

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 8 months. You can view our public progression framework and salary bandings here: This role is PO2 level, paying £41,517 - £53,301, depending on experience https://cleo-ai.progressionapp.com/
• Opportunity to work closely with the CEO and executive team of a leading global Fintech company
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!
• Other benefits;
  • Generous pay increases for high-performers and high-growth team members
  • Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
• 6% employer-matched pension in the UK
• Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• And many more!