Engagement Manager
Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1,000+ employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI.
Dataiku is looking for an Engagement Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku DSS.
As a part of the Data Science team, the Engagement Manager is responsible for driving smooth client implementations of our product.
Responsibilities:
- Effectively project-manage the delivery to our clients of Dataiku’s suite of professional services: such services include assisted software installation, customer training/coaching, and co-development of data science projects with our customers
- Maintain consistent and concise internal communication across multiple teams
- Build and maintain relationships with key partners, both within Dataiku and among our customers
- Ensure customer satisfaction throughout the implementation process
- Contribute to the standardization of our implementation processes while Dataiku continues our rapid growth
- Set up our customers for success using Dataiku DSS from day one
Your skilled coordination of their deployment, training, and adoption of best practices will position them to derive the maximum value from the software, contributing to their data-driven operational success.
Requirements:
- 3 years + of experience in advanced analytics, data science projects or consulting
- Demonstrated project management skills including: leadership, communication, customer management; (Experience providing customer training is a plus)
- An interest in staying up to date on the latest techniques (Python, R, Scala, Hadoop, Spark, H2O, SQL…)
- Experience in enterprise data projects and familiarity with advanced analytics technologies is a plus
- Ability to explain data science concepts.
- You must be technically-minded, but you don’t have to be an engineer to do well here
- Organized, process-oriented, and resourceful
- Bachelor’s degree required
- PMP certification or similar training is a plus
Benefits:
- Opportunity to join Dataiku early on and help scale the company
- Opportunity to work with a smart, passionate and driven team
- Dataiku has a strong culture based on key values: Ownership, Passion, Autonomy and Friendliness
Dataiku processes your data for recruitment purposes only. We store these data in our Applicant Tracking System, Lever, which is fully compliant with EU data protection laws, and we will not share it with anyone else. You will find information about our compliance with GDPR on our website.