Global Senior AR Credit & Collections Analyst
At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.
How you’ll make an impact
- Work closely with the Head of Billing and Collections to meet target requirements, improve departmental efficiency, and make suggestions for inter-departmental improvements.
- Research and analyze customer accounts prior to making customer contact for past due balance
- Communicate with customers via phone or email regarding outstanding invoices and maintain detailed collection notes
- Successfully resolve difficult or complex collections challenges by utilizing technical knowledge of collections, critical thinking and, procedural guidelines
- Collaborate closely with Finance, Sales and our customers to resolve billing and collection issues
- Help with forecasting accurate collection estimates for the month or quarter to the Finance team for use in company forecasts.
- Assist with month-end, quarter-end and year-end closing duties as needed
- Backup for cash applications and invoicing duties
What you’ll need to be successful
- 5 years in Collections experience, preferably in SaaS/Technology
- Fluency in Spanish is preferred
- Experience working with global customers
- Bachelor's Degree in Accounting/Finance preferred
- Knowledge of generally accepted accounting principles
- Excellent written and verbal skills
- Proficient in NetSuite ERP system and Salesforce
- Proficient in Microsoft Office Word, Excel and Google Suite tools
- Able to adapt & work in a fast-paced environment with strict deadlines
- Experience with international laws and regulations concerning credit and collections is a plus
The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program.
Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.
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