Content Marketing Manager
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.
We’re building a system of intelligence for every company in the world. On the surface, you can think of it as “Google + ChatGPT” for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.
Glean was founded by a seasoned team of former Google search engineers and industry veterans who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.
Role
Glean is looking for a strategic, resourceful, action-oriented content marketer to join our team. This role will require outstanding writing and editorial skills, cross-functional elegance mixed with hands-on execution, creativity, and a genuine passion for Glean’s mission and product. Specifically, this role requires wearing many hats to identify and create great pieces of content that grow customer and prospective customer engagement. You’ll drive content strategy, manage content creation across Glean’s channels, and obsess over the little details that make content great.
What you will do and achieve
- Define Glean’s content strategy across initiatives, personas, and channels (blog, sales kit, case studies, reports, email, social)
- Own the translation of Glean’s narrative into high-quality pieces of content that capture target messaging, engage customers and prospective customers, position Glean as a category leader, and drive new qualified leads
- Write content (evergreen, product / feature announcements, campaigns, PR bylines, social posts) and manage freelance writers where necessary
- Manage end-to-end content creation process—from writing to social promotion—and collaborate with cross-functional teams on art assets and sales enablement
- Maintain an editorial calendar to keep stakeholders informed of upcoming content
- Brainstorm and test creative content ideas across multiple channels
- Learn, maintain, and develop a voice for Glean that is clear, concise, and approachable
- Exhibit deep understanding of and empathy for target audience
- Track and measure content performance to inform content strategy
Who you are
- BA in English, creative writing, marketing, liberal arts, business, or related degree
- 4+ years of writing and editing, content marketing, journalist, audience marketing, or equivalent function experience
- Self-starter with a love for content creation, impeccable attention to detail, and a growth mindset driving you to roll up your sleeves to make things happen
- Passionate about Glean's mission and product and representing our customer needs
- Prior B2B SaaS, SEO, and social media experience a plus
Key knowledge and skills
- Excels at putting structure on ambiguity, prioritizing, project-managing, and taking a results-driven approach to work (testing, measuring, iterating)
- Excellent communication—both written and verbal—with experience simplifying concepts, influencing stakeholders, and creating compelling messaging and content for external audiences
- Cross-functional collaborator with a track record of consistently delivery excellent results in a fast-paced environment
- Strength in critical thinking and reasoned judgment
Benefits
- Competitive compensation
- Medical, Vision and Dental coverage
- Flexible work environment and time-off policy
- 401k
- Company events
- A home office improvement stipend when you first join
- Annual education stipend
- Wellness stipend
- Healthy lunches and dinners provided daily
For California based applicants:
The standard base salary range for this position is $100,000 - $150,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
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