Communications Manager, Social & Content
As the Communications Manager, Social and Content, you will lead and execute social media and owned content strategies to elevate Scale AI’s brand presence, engage with key audiences, and drive the conversation around AI and its transformative impact. If you have a passion for storytelling, building strong online communities, and creating impactful digital content, you may be a fit.
You Will:
- Develop, implement, and manage a comprehensive social media strategy across platforms (LinkedIn, Twitter, FB, Instagram) to enhance Scale AI’s digital presence and engagement.
- Publish content that showcases Scale AI’s technology, thought leadership, and industry insights via owned channels.
- Foster relationships with followers and influencers, respond to comments and queries, and encourage discussions that align with Scale AI’s brand voice and mission.
- Assist in creating and amplifying content related to media coverage, industry events, and public relations efforts.
- Track and report on social media and content performance, using data-driven insights to refine strategies and improve engagement.
Qualifications:
- Experience working in B2B or enterprise tech communications
- 7+ years of experience in social media management, content creation, or communications, ideally in the tech or AI sector.
- Proven ability to develop and execute successful social media strategies that drive engagement and awareness.
- Strong writing, editing, and storytelling skills, with the ability to adapt tone and style to different platforms and audiences.
- Familiarity with analytics tools to track performance and optimize campaigns.
- Experience working with cross-functional teams and managing multiple projects simultaneously in a fast-paced environment.
- Excellent understanding of social media platforms and trends, with a passion for AI and technology.
- Ability to think strategically, execute tactically, and measure the impact of social and content efforts.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.