Revenue Operations Manager
Who We Are
Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use.
We are on a mission to simplify AI development, making it accessible to everyone—from solo researchers to large enterprises. By removing the complexity of building and deploying AI tools, we empower innovators to focus on solving real-world problems. Our platform is built to scale with the latest AI advancements while staying intuitive and adaptable, so you can bring your ideas to life.
Lightning AI has offices in New York City, Palo Alto, and London, and is backed by $58.6 million in funding from Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
- Move Fast: We act with speed and precision, breaking down big challenges into achievable steps.
- Focus: We complete one goal at a time with care, collaborating as a team to deliver features with precision.
- Balance: Sustained performance comes from rest and recovery. We ensure a healthy work-life balance to keep you at your best.
- Craftsmanship: Innovation through excellence. Every detail matters, and we take pride in mastering our craft.
- Minimal: Simplicity drives our innovation. We eliminate complexity through discipline and focus on what truly matters.
What we're looking for
We are looking for our first in-house revenue operations member. Reporting to the COO, this individual will be instrumental in scaling revenue across the full customer lifecycle from marketing to customer experience. You will oversee our revenue stack and work closely with the executive team to align our revenue goals and drive business growth.
You will be joining the Sales Team and report to our COO. This is a hybrid role based in either Palo Alto or New York City with in-office requirements of 2 days per week. The salary range for this role is $110,000 - $140,000.
What You’ll Do
- Oversee revenue operations from marketing to customer experience with the greatest emphasis on sales operations experience
- Analyze revenue data to identify trends, patterns, and areas for improvement.
- Implement and manage CRM systems to track sales activities and performance.
- Serve as the admin for the sales and marketing tech stacks.
- Implement best practices for sales methodologies, forecasting, and pipeline management
- Oversee the collection, analysis, and reporting of sales data to drive informed decision-making
- Create key weekly, monthly, and quarterly operational processes & deliverables to keep revenue teams on track to meet goals
What You’ll Need
- 5+ years of experience in revenue operations, sales operations, or a related field.
- Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
- Experience with CRM and marketing automation systems (e.g., Salesforce, HubSpot)
- Ability to manage multiple projects and prioritize effectively in a fast-paced environment
- Experience presenting data to management, and translating complex data and trends into clear actionable insights
Benefits and Perks
We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe.
In the US, we offer:
- 90% monthly premium contributions towards medical and 100% monthly premium contributions towards select dental and vision plans for you and your dependents
- Life and AD&D insurance
- Flexible paid time off plus 1 week of winter closure
- Generous paid family leave benefits
- $500 monthly meal reimbursement, including groceries & food delivery services
- $1,000 home office stipend
- $1,000 annual learning & development stipend
- 100% Citibike membership (NYC only)
- $45/month gym membership
- Additional various medical and mental health services
At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.