Media Relations, Consumer Product Communications

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.

Our Communications team includes PR/media relations, employee communications, events, design, and other external-facing functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.

About the Role

We’re seeking to hire an exceptional PR professional to join our nimble, high-impact team to communicate progress on our mission to develop Artificial General Intelligence (AGI) that benefits all of humanity. This person will lead consumer product communications, and will help convey the benefits and usefulness of ChatGPT by making AI relatable and accessible through strategic communications and storytelling. This includes working in close collaboration with teams across OpenAI to help drive initiatives and narratives in support of the organization’s priorities. This role will report to our Product and Research Communications lead. 

The ideal candidate should bring a strong mix of strategic and tactical comms ownership. Ability to move fast and collaboratively on complex issues in a changing environment is critical. Passion for new technology and developer storytelling is key.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Develop and execute communication strategies that convey the unique benefits and functionalities of ChatGPT to a global audience.
• Craft compelling, accessible narratives that bridge technical AI capabilities with consumer benefits, enhancing public understanding and engagement.
• Forge deep relationships with media and manage inbound requests on a range of issues
• Partner cross-functionally with research, legal, product and other teams at OpenAI 
• Provide counsel and support to team members across the organization
• Anticipate comms risks and establish risk mitigation strategies 

We’re looking for a blend of qualifications, including:

• 10+ years of professional PR and media relations experience; consumer tech communications experience is a must, in-house leadership is a plus. 
• Experience with AI technologies or a strong personal interest in the field of artificial intelligence.
• Exceptional ability to translate complex technical information into clear, persuasive consumer-facing content.
• Proven success in building relationships and collaborating with press, executives, partners, and other stakeholders.

You’ll thrive in this role if:

• You want to be a part of a nimble, highly-experienced team that makes meaningful contributions
• Building and maintaining relationships are your forte
• You want to tell stories about technology that will have significant impact on the world
• You seek and are comfortable managing high-profile, complex stories under tight deadlines
• Educating general audiences about highly technical subjects is a challenge you enjoy
• You excel in both strategy and tactical execution

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.