Chief of Staff to the CRO (f/m/d)*

YOUR MISSION:

As Chief of Staff (f/m/d)* , you will act as the key liaison between senior leadership and the management team, ensuring alignment and execution of strategic objectives. You will be responsible for translating high-level goals into actionable projects, driving process optimization, and ensuring measurable results across the organization.

You will work closely with Joachim and the leadership team to drive the company’s operational strategy.

IN THIS ROLE YOU WILL:

• Bridge the gap between Joachim and the management team, aligning strategic priorities with day-to-day execution.
• Lead cross-functional projects, ensuring they are set up and executed hands-on.
• Transform processes from vertical silos to customer-centric, horizontal workflows across teams.
• Work on building and implementing dashboards, KPIs, and other tools to measure and optimize commercial processes.
• Collaborate with leaders to improve the efficiency of teams along the entire customer journey.
• Drive organizational change with a focus on execution and pragmatic solutions.
• Optimize operational processes, ensuring the organization can scale effectively in line with business priorities.

WHAT YOU BRING TO THE TABLE:

• 5+ years of experience in a fast-paced, scale-up environment (ideally in operational roles or consulting with implementation experience).
• Experience in driving organizational change and process optimization, especially in customer-centric teams.
• Strong hands-on project management skills, with a focus on measurable outcomes.
• Empathy and excellent communication skills, able to align diverse stakeholders and lead change.
• Fluent in English (German is a plus, but not required).

NICE TO HAVE:

• Background in consulting with operational experience in high-growth companies.
• Experience working in DACH region with a focus on organizational transformation and process improvement.

WHAT'S IN IT FOR YOU?

• Be part of a dynamic, driven team of over 20 nationalities with flat hierarchies and a collaborative company culture.
• Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
• Attractive compensation package with equity options.
• Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
• Flexible working hours, 28 vacation days, and workation opportunities.
• Regular team events, game nights, and other social activities.
• A beautiful office with flair in the heart of Berlin or Munich with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals, and drinks.
• Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

Your recruiting process at Parloa:

Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meeting the team → Founder interview