Senior Frontend Engineer (f/m/d)*
YOUR MISSION:
As a Senior Frontend Engineer (f/m/d)* you will be joining a team of 30+ Engineers working on the development of a conversational AI product, which handles millions of calls. We are on a mission of revolutionizing the way contact centers operate and helping create unrivaled customer experiences.
You'll be at the forefront of developing solutions that leverage large language models. This is a once in a lifetime opportunity to be at the forefront of a revolutionary technology. In the role you will see firsthand how LLMs are configured and orchestrated; see and solve for their limitations; and contribute to a user experience that allows users to leverage them to solve real world problems.
You'll be collaborating within agile, cross-functional teams with a devops mindset that embrace frequent deployment, while upholding high quality standards. Working with well-defined objectives will allow you to see the direct impact that Engineering has on Parloa’s business.
IN THIS ROLE YOU WILL:
- Design and develop efficient frontend solutions for our Agent Management Platform - a tool for configuring and customizing the latest AI agents to solve real world business problems.
- Effectively collaborate with your peers, to create new and improve existing features; and set-up architectural patterns to allow us to deliver value to customers efficiently.
- Strive for customer value together with the team and be ready to roll up your sleeves and make it happen.
- Propose and implement new ideas on product development.
- Use an up-to-date tech stack including TypeScript, React, Webpack, etc.
Our Tech stack:
TypeScript, React, Ant Design, Vite, NextJS, Jest, Playwright/Cypress
Node.js, NestJS, Docker, Rest, TRPC
WHAT YOU BRING TO THE TABLE:
- Work experience of 5+ years in developing frontends with React.
- Proven experience working on projects with TypeScript including asynchronous programming and ES6
- Solid knowledge of UI/UX patterns
- Ways of working consistent with our goals to use TDD and pair regularly (or exclusively)
- Understanding of state management concepts and previous experience with Redux
- ‘Own it’ mentality – ability to take ownership of a task from inception to completion
- Ability and eagerness to understand the business context where the customer problems are being solved
NICE TO HAVE:
- Experience working with Express/NextJS/NestJS API layers
- Experience setting up test-harnesses using jest/react-testing-library
- Experience with TRPC or GraphQL
- Experience with Redux, Redux-Toolkit
- Knowledge of DevOps principles and tooling (Docker, Kubernetes, Helm)
- Deep understanding of how agile work patterns support balancing technical excellence with business delivery
- Previous experience with conversational interfaces or chatbot platforms
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of +40 nationalities with flat hierarchies and a collaborative company culture
- Flexible office policy - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office
- Attractive compensation package
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth
- Flexible working hours, 28 vacation days and workation opportunities
- Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass or Urban Sport Club.
- We cover the cost of a monthly deutschland train ticket.
- Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
- Regular team events, game nights, and other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity
Your recruiting process at Parloa:
Recruiter video call → Hiring Manager Call → Coding Task → Technical Interview → Meeting the team
Why Parloa?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.