Senior Product Marketing Manager (f/m/d)*

YOUR MISSION:

As a Senior Product Marketing Manager (f/m/d)*, you will fuel the adoption of Parloa’s autonomous AI agents by digital teams and contact centers around the globe. You will play a crucial part in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales efforts, creating content, digging into market data, and establishing a thorough understanding of customers and competition. You will be expected to communicate with confidence and authority, enjoy strategic and tactical work, operate autonomously, and collaborate seamlessly across departments and time zones. 

This role will have a strong focus in a few areas: first, on amplifying the market impact of our brand new AI Agent Management Platform (Parloa AMP). Then, on helping Parloa differentiate itself in the noisy and crowded AI agent market, to help drive global awareness of our rapidly growing company. And also, working closely with Sales to execute more effectively, leveraging the two elements above: new state-of-the-art products and better-differentiated messaging. 

IN THIS ROLE YOU WILL:

• Lead GTM efforts for our platform: define the positioning and messaging for our products, orchestrate product communication plans, develop marketing materials, and drive high-impact, cross-functional product launches across Product, Marketing, Sales, CX, etc. 
• Work with the Product and Engineering teams to make the roadmap sing, ensure its alignment with the company narrative and GTM plan, and keep all interested audiences, from prospects to partners to customers, in the loop. 
• Empower the sales teams by refining target buyer profiles, researching customer use cases and proof points, creating collateral, running training sessions with our Enablement team, and polishing competitive differentiators in collaboration with our Competitive Intelligence team — whatever it takes to keep revenue growing 3x.
• Amplify our market awareness by helping source thought leadership content ideas, collaborate on outlines, create and/or review content, and speak on webinars — all in partnership with our Content team, Evangelists, CX team, executives, etc.

WHAT YOU BRING TO THE TABLE:

• 4+ years of experience as a Product Marketing Manager, or 6+ years of experience working alongside a PMM team in related roles: sales enablement, B2B direct marketing, etc. You already have a Product Marketing playbook.
• A proven track record of supporting enterprise sales teams with storylines, collateral, enablement, and individual deal support. When a rep needs the big guns, they call you. 
• Whether it’s on webinars, at company events, or training the whole Sales team on new products and initiatives, you can capture an audience’s attention.
• Ambidexterity for both strategy and tactics. You’ve crafted a company narrative… and also created the sales deck from top to bottom. In a pinch, you can take product screenshots and Photoshop them to look just right… for the roadmap vision deck. Yes, Design and Product can come in and make it look amazing when we’ve got the time, but sometimes your work needs to stand on its own when we have to move fast.
• Experience working for a fast-growing, venture-funded B2B software company. This isn’t the first time you’ve built a SaaS plane while it’s flying.
• A near-native level of English, since we sell a lot of software in North America.

NICE TO HAVE:

• Experience using, building, marketing, or selling customer experience tools (e.g. software for customer service, contact centers, digital experiences/content management, mobile apps, email/web marketing, etc). You can help our prospects and customers understand how to use Parloa to boost NPS, increase conversion rates, drive revenue, and reduce customer churn — and bonus points if you’ve ever put AHT or FCR in a presentation.
• Business fluent in German (C2) to support our DACH teams.

WHAT'S IN IT FOR YOU?

• Be part of a dynamic, driven team of +40 nationalities with flat hierarchies and a collaborative company culture  
• A chance to build and shape Product Marketing Management as a function within a fast-moving company
• Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days
• Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth
• Flexible working hours, 28 vacation days, and workation opportunities
• Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass.
• Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
• Regular team events, game nights, and other social activities
• And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
• Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity

Your recruiting process at Parloa:

Recruiter video call → Hiring Manager call → Case Study Presentation → Meeting the team → Interview with VP Marketing