Senior Product Analytics Manager - Growth

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

People come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached over 7 million users and plan to double that number each year... which is where you come in.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

What You'll Be Doing

This role is AX5 level (Senior Manager) in our progression framework. You will lead a Growth Analytics function across 2 pillars; Product Growth and Growth Marketing.

As part of the pillar leadership team in Growth - alongside managers in product, marketing, engineering, research and design - you will play a strategic decision-making role in the growth engine of Cleo, working closely with the executive team to shape the product roadmap for how we acquire and engage our users.

You will line manage 3 (senior and lead level) Product Analysts and 1 Marketing Analytics Manager (who leads a team of 2). But this is not just a managerial role; you remain hands on! You will deliver high-impact analytics covering your pillar and cross-squad opportunities, as well as leading key metrics investigations with company visibility.

Roles & Responsibilities

• Pillar leadership.
  • Work with Growth pillar leadership to build discovery roadmap and ensure we can make data-driven decisions to improve our LTV.
  • Set best practices and support the team in OKR planning and impact sizing within Growth pillar, ensuring we know what it’ll take to reach our goals.
• Team Building and Management
  • People-manage those in the team, promoting their performance and development.
  • Oversee the workload and strategy of the analysts in your area, ensuring your team is motivated, fulfilled, and driving impact.
• Individual Contribution
  • Proactively deliver high-impact analysis that directs pillar-wide product roadmapping
  • Deep dive into key metrics to ensure we fully understand the trends and root causes
  • Continually surface import insights though pillar-level dashboards and alerting
• Build and improve analytical capabilities to enable short and long-term success.
  • Set and be an advocate for analytics and a/b tests best-practice, constantly pushing the Data chapter forward in this area.
  • Work with Analytic Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase.
  • Enable continuous discovery and timely insights. You will coordinate discovery roadmap and regular insights sessions, build self-serve dashboards, and provide weekly metrics reports.

About You

• Extensive analytics experience: You have 7+ years experience in a data/analytics field. You have previously improved onboarding and activation funnels, or in-app cross-sell/upsell functionality, through data-driven insights and experimentation. Marketing science/analytics experience is preferred, but not a must.
• Leadership and managerial experience: Experience leading a high-performing team of at least 5 analysts. You set a high bar in technical skills and using insight to influence strategy.
• Impact-focussed: You are skilled at influencing decisions through data storytelling. You guide your team to build frameworks of what is really important for success of the product and produce timely insights that impact decision-making and drive success.
• Knowledge of experimentation and statistics: Experience conducting large scale A/B experiments, and interpreting results to drive product and business decisions. A solid understanding of statistics as applied to analytics (e.g. experimentation, geo-lift, synthetic control). Python and ML-analytic skills is a bonus.
• Metrics and Initiative Sizing: Strong track record in using analytics to help teams drive their metrics forward. You know how to decompose key metrics into input metrics and growth levers. You've supported product squads to build roadmaps that ladder up to company OKR targets. You work closely with senior stakeholders to ensure rapid feedback cycles on decision-making.
• Data foundations: You have worked end-to-end across the data pipeline and understand best-practices in defining effective tracking, data modelling, and building self-serve dashboards.
• Standard setter: You’re someone who raises standards, with proven impact in contributing to the capabilities of a data team.
• Cross functional collaboration: You have previously worked closely with User Research and have plenty of experience integrating research with analytics work. You understand the dynamic of cross-functional squads and how analytics can contribute in such teams.

We are looking for a self-starter, focused on results, with demonstrated success in utilising insight to drive the success of a product.

What do you get for all your hard work?

• A competitive compensation package (base + equity). You can view our progression framework and salary bandings here: https://cleo-ai.progressionapp.com/data - this position is AX5 level and we can pay £113,135 - £142,632 p.a depending on experience.
• Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. Our office is in London and we have a hybrid approach, we encourage you to spend one day a week or more in our beautiful office but this is fully flexible. 
• Other benefits;
  • • 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
    • Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
    • 401k matching in the US and 6% employer-matched pension in the UK
    • 1 month paid sabbatical after 4 years at Cleo!
    • Regular socials and activities, online and in-person
    • Online mental health support via Spill
    • We'll pay for your OpenAI subscription 
    • And many more!